Plate Crimping Press

Main specifications

After-sale-service

1. The Seller has passed ISO9001 quality system certification since 1997, and always execute strictly this quality management system in our company and on our products.All products before ex-works have been strictly tested and are in conformity with technical agreement and standard.
2. Warranty is one year since final acceptance date of heavy duty machinery. Longer warranty could be purchased by the user.
3. Commissioning: For heavy-duty machinery, the Seller sends technicians (electrical hydraulic & mechanical) to guide the installation, testing and training the operators after the machine reaches the factory of user. But the local accommodation  in the User's country will be arranged by the Buyer. The above charges do not be included in the offer. This clauses will be shown in the contract.
4. All products of the Seller can be tracked by Ex-works number. Spare parts can be supplied same as the former,which is helpful for customers'  special designing requirements.
5. Consumable parts can be supplied free of charge to customer within one year warranty from B/L date, and the long term technical consultant service is available.
6. Common failure could be solved by E-mail, Phone and long distance video diagnose. The User must supply full failure description, clear pictures and videos, if possible.
 Once the serious quality problem is appeared due to the Seller's manufacturing reason within one year since B/L date or final acceptance date of heavy duty machinery. The Seller will send their technician to repair it .
7. After one year warranty, the Seller will provide free technical consultation and spare parts and technician service at lowest cost.